> For the complete documentation index, see [llms.txt](https://help.quickappflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.quickappflow.com/product-guides/crm/user-mapping.md).

# User Mapping

CRM permission is the levels of access and actions that users are granted within a CRM system. Properly managing CRM permission is essential for maintaining data security, ensuring user roles align with their responsibilities, and safeguarding sensitive customer information.

## User Permission

To give access of CRM app follow below steps.

Go to **User Management** App

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FLnoQE1hzrqPq4W8539Bq%2F0.png?alt=media)

Go to **User Mapping** tab and click on **+New Record** tab.

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F3qkYKf1bkYa712EfSN68%2F1.png?alt=media)

 Select App name as **CRM** and select users which you want to allow for CRM and click on **Save** button.

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FC6e539vksfAZ928j6n39%2F2.png?alt=media)

## Edit User Mapping

You can choose to edit the user mapping that you have created.

To edit user mapping

Click on the Action (3 vertical dots) ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F7ycBoOVJXgaafQz3dsrg%2F3.png?alt=media) for the record which you would like to edit and click the **Edit** button

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FTqmcoDdw9WLqa1tDmzrI%2F4.png?alt=media)

 Make the necessary changes and click **Save**

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fjpe59CDzPEvycfbngNmD%2F5.png?alt=media)

## Delete User Mapping

User mapping once added can be deleted if no longer necessary

To delete user mapping

Click on the Action (3 vertical dots) ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FyEvtAJZJ1ziQgQEJXDfc%2F6.png?alt=media) for the record which you would like to delete and click the **Delete** button

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FKtX8TrtemmdjXUDaEQVk%2F7.png?alt=media)

Give your confirmation in the pop up and the record will be deleted

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fw2AIBP8UpES0gtfIRoqQ%2F8.png?alt=media)