# User Mapping

CRM permission is the levels of access and actions that users are granted within a CRM system. Properly managing CRM permission is essential for maintaining data security, ensuring user roles align with their responsibilities, and safeguarding sensitive customer information.

## User Permission

To give access of CRM app follow below steps.

Go to **User Management** App

![](/files/4VoB3CnKpY7SLQKnqwBZ)

Go to **User Mapping** tab and click on **+New Record** tab.

![](/files/umENKBGEUoCzBlBqcMJV)

 Select App name as **CRM** and select users which you want to allow for CRM and click on **Save** button.

![](/files/Wt4OQDuunJZn1Hl8EpPi)

## Edit User Mapping

You can choose to edit the user mapping that you have created.

To edit user mapping

Click on the Action (3 vertical dots) ![](/files/AuZlEBVFLUIiAXdfyO5J) for the record which you would like to edit and click the **Edit** button

![](/files/M4xQmzfDRByZjZYMtBPb)

 Make the necessary changes and click **Save**

![](/files/XGxFcWDuCKKx4DK9k3Ia)

## Delete User Mapping

User mapping once added can be deleted if no longer necessary

To delete user mapping

Click on the Action (3 vertical dots) ![](/files/YwWAQiZLPzwX1r4vlCbO) for the record which you would like to delete and click the **Delete** button

![](/files/SulMGIW8bLDsx8EmT6RC)

Give your confirmation in the pop up and the record will be deleted

![](/files/xTthrkSpwsawCbdWaNCi)


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