> For the complete documentation index, see [llms.txt](https://help.quickappflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.quickappflow.com/helpdesk/update-ticket.md).

# Update Ticket

User can update ticket form and workflow from services by clicking on setting

Go to **Services** and click on **Setting** which is on ticket .

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FRs5O2PYzYHE4MQr8OMQc%2F0.png?alt=media)

After click on **Setting** you can update ticket form .

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FEuXrIv53P9vW5fuKKKoO%2F1.png?alt=media)

Click on **Edit Form** to update form.

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FWo4BMhMdzE6QXHFWnYLR%2F2.png?alt=media)

Make necessary changes and click **Save .**

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FkFXDaWRfZcdhOtbiGkSD%2F3.png?alt=media)

To update Workflow go to **Workflow Setting.**

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FHLkLCucQoU6JQxNLQIos%2F4.png?alt=media)

Make necessary changes and go to **Finish** tab and finish it.

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F5USjk6nuRByqqbBBHizj%2F5.png?alt=media)

User can delete Workflow by clicking on **Delete** button .

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FhAwPGO0PQq4UVdF00T58%2F6.png?alt=media)

If user want to give permission to Initiator or any approver for fields (Hide, Editable or Read only), click on Permission tab and configure permission.

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fq5utSKtFpnaRJegr9BdD%2F7.png?alt=media)