# Update Ticket

User can update ticket form and workflow from services by clicking on setting

Go to **Services** and click on **Setting** which is on ticket .

![](/files/VLG56JSvf7GnDksXbzAg)

After click on **Setting** you can update ticket form .

![](/files/62KvUrlh4R3l7KhL5g9e)

Click on **Edit Form** to update form.

![](/files/Enj8mAgrxzqJU7RnG2Hk)

Make necessary changes and click **Save .**

![](/files/7BV7PzKF2BS0V0BNf8Mm)

To update Workflow go to **Workflow Setting.**

![](/files/eAbIGZTJjgCAU8Pegjf6)

Make necessary changes and go to **Finish** tab and finish it.

![](/files/oILsCaggPe6Y25HcU2Cx)

User can delete Workflow by clicking on **Delete** button .

![](/files/VH25TUEBQwXw3auZr6ag)

If user want to give permission to Initiator or any approver for fields (Hide, Editable or Read only), click on Permission tab and configure permission.

![](/files/ObnxGtG8heFyKKTHnsXT)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.quickappflow.com/helpdesk/update-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.