> For the complete documentation index, see [llms.txt](https://help.quickappflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.quickappflow.com/helpdesk/update-ticket.md).

# Update Ticket

User can update ticket form and workflow from services by clicking on setting

Go to **Services** and click on **Setting** which is on ticket .

![](/files/VLG56JSvf7GnDksXbzAg)

After click on **Setting** you can update ticket form .

![](/files/62KvUrlh4R3l7KhL5g9e)

Click on **Edit Form** to update form.

![](/files/Enj8mAgrxzqJU7RnG2Hk)

Make necessary changes and click **Save .**

![](/files/7BV7PzKF2BS0V0BNf8Mm)

To update Workflow go to **Workflow Setting.**

![](/files/eAbIGZTJjgCAU8Pegjf6)

Make necessary changes and go to **Finish** tab and finish it.

![](/files/oILsCaggPe6Y25HcU2Cx)

User can delete Workflow by clicking on **Delete** button .

![](/files/VH25TUEBQwXw3auZr6ag)

If user want to give permission to Initiator or any approver for fields (Hide, Editable or Read only), click on Permission tab and configure permission.

![](/files/ObnxGtG8heFyKKTHnsXT)