> For the complete documentation index, see [llms.txt](https://help.quickappflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.quickappflow.com/product-guides/employee-helpdesk/user-mapping.md).

# User Mapping

## User Permission

To give access of E-helpdesk app follow Below steps

Go to **User Management** App

![](/files/TxWD6enss6MlpY6dfGUv)

Go to **User Mapping** tab and click on **+New Record** tab

![](/files/JF3hOehQuG9Kr20MkIZM)

Select App name as **E-Helpdesk** and select users which you want to allow for E-Helpdesk and click on **Save** button

![](/files/kOSAowOxFcZR9IKv8n3F)

## Edit User Mapping

You can choose to edit the user mapping that you have created.

To edit user mapping

Click on the Action (3 vertical dots) ![](/files/P1OFACW1eXrY7A7ZaqIb) for the record which you would like to edit and click the **Edit** button

![](/files/VEZvIfY4hfDcFYOFQgs4)

Make the necessary changes and click **Save**

![](/files/9k3asgYHBs9sPSP2FJkm)

## Delete User Mapping

User mapping once added can be deleted if no longer necessary

To delete user mapping

Click on the Action (3 vertical dots) ![](/files/2pI8Ew04YvEvo5cTx21A) for the record which you would like to delete and click the **Delete** button

![](/files/EEzhH975oihKlZ3q8GeD)

Give your confirmation in the popup and the record will be deleted

![](/files/MMTWGAhzLiuAIdQ70fEa)