# Employee Helpdesk - [Create Ticket](https://help.quickappflow.com/product-guides/employee-helpdesk/create-ticket.md) - [Manage Ticket](https://help.quickappflow.com/product-guides/employee-helpdesk/manage-ticket.md) - [Update Ticket](https://help.quickappflow.com/product-guides/employee-helpdesk/update-ticket.md) - [User Mapping](https://help.quickappflow.com/product-guides/employee-helpdesk/user-mapping.md): Helpdesk permissions are designed to ensure that the right people have appropriate access to the information and functionality they need to effectively manage and resolve customer or user inquiries - [User Permission](https://help.quickappflow.com/product-guides/employee-helpdesk/user-mapping/user-permission.md) - [Out Duty Request](https://help.quickappflow.com/product-guides/employee-helpdesk/out-duty-request.md): An out of duty request for attendance is a formal application by an employee to be excused from work due to personal reasons or emergencies, seeking approval for the absence. - [Regularization Request](https://help.quickappflow.com/product-guides/employee-helpdesk/regularization-request.md): A formal request by an employee to correct errors or discrepancies in their recorded attendance, such as missed clock-ins or clock-outs, to ensure accuracy in their work hours. - [FAQ and Details](https://help.quickappflow.com/product-guides/employee-helpdesk/faq-and-details.md): FAQ: A list of common questions and answers to help users quickly resolve issues. Details: In-depth information or descriptions about a product, service, or process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.quickappflow.com/product-guides/employee-helpdesk.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.