> For the complete documentation index, see [llms.txt](https://help.quickappflow.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.quickappflow.com/product-guides/crm/whatsapp-campaign.md).

# WhatsApp Campaign

User can create a WhatsApp campaign in CRM

To create a WhatsApp campaign

Go to CRM

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F4ie19gH4eQihDEXfef6U%2F0.png?alt=media)

In CRM click on the Marketing and go to Campaign

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FNZtSCuSSuwe0mDyLQa6N%2F1.png?alt=media)

On the campaign page click on the +Campaign to create a new campaign

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fc2QV5frmTrybqeXZdrS9%2F2.png?alt=media)

Add the campaign name and select the template from the list as per the requirement

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FH3q1iAiJmGNbTnni0OJi%2F3.png?alt=media)

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FqcjDN0MYGfOxK3zBl7Fk%2F4.png?alt=media)

View the added template

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F1gCzLhtF4hMasGwy2Fee%2F5.png?alt=media)

Go to send

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FMUMumjEXe0N58Bg6u7b5%2F6.png?alt=media)

On this page select the entity and the CRM list for which a WhatsApp campaign will be execute.

In estimate recipient user can check the total no. of recipient

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F4fbcuq5z6HNqwe4qq1Vg%2F7.png?alt=media)

Click on the Save, a pop up will show, click on the Ok and a WhatsApp campaign will be saved in the list of campaign with the status draft

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FJc552V59UfpXzqZaiWox%2F8.png?alt=media)

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FdTpuWSVydQg9GLg8bWPG%2F9.png?alt=media)

User can execute the campaign after saving the campaign, click on the send to execute the campaign

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FdApZEsQHp0jQ9U4fanFW%2F10.png?alt=media)

To execute the draft of a campaign click on edit option

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FTI2XHkDpny7mjJQD8e5Q%2F11.png?alt=media)

Click on the send to execute the campaign

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F3JLsuenV14f9Jh5Q0bAq%2F12.png?alt=media)

A confirmation pop up will show, click on the ok and the campaign will be executed

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F5bER6UEKrqHNgg8UXviR%2F13.png?alt=media)

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fh9GvnXuFQ58QFL2mUlpq%2F14.png?alt=media)

Once the campaign executed user cannot edit the campaign but delete it

![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F7K8NAzeXqy6qoxfep8t9%2F15.png?alt=media)