# Helpdesk

- [Manage Ticket.](/helpdesk/manage-ticket..md)
- [Update Ticket](/helpdesk/update-ticket.md)
- [Users](/helpdesk/users.md)
- [Permission](/helpdesk/permission.md)
- [Asset](/helpdesk/asset.md): Asset management is the systematic process of acquiring, maintaining, valuing, and disposing of assets to maximize their value and manage risks effectively.
- [Asset Type](/helpdesk/asset/asset-type.md): Asset types categorize assets based on their characteristics. They include tangible, intangible, financial, current, fixed, liquid, and operating assets.
- [Asset Category](/helpdesk/asset/asset-category.md)
- [Asset Inventory](/helpdesk/asset/asset-inventory.md): An asset inventory is a detailed list of all assets owned by an organization, including descriptions, locations, and values. It helps manage resources efficiently.
- [Asset Search](/helpdesk/asset/asset-search.md)
- [Replenishment](/helpdesk/asset/replenishment.md): Replenishment is the process of restocking products or materials to maintain inventory levels and meet demand.
- [Customer Portal](/helpdesk/customer-portal.md)
- [How Customer User raise a Ticket](/helpdesk/customer-portal/how-customer-user-raise-a-ticket.md)
- [Invoice and Quotation](/helpdesk/customer-portal/invoice-and-quotation.md)
- [How to view customer user request-specific FAQs and details](/helpdesk/customer-portal/how-to-view-customer-user-request-specific-faqs-and-details.md)
- [Configure FAQ and Details](/helpdesk/configure-faq-and-details.md): FAQ: A list of common questions and answers to help users quickly resolve issues.  Details: In-depth information or descriptions about a service, or process.