# Permission ## Create Employee User The admin can create a employee from the **Permission** menu. Go to **Helpdesk** and open **Permission** menu, Go to **Users** tab. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FAAUQhJAnjYchy2liqNda%2F0.png?alt=media) Click on **+User** for creating new employee. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FILpUZPTBqTVXerD5pD8E%2F1.png?alt=media) Fill in all required details and Click on **Save**. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FtrkEypG4LrOecPhVIgp4%2F2.png?alt=media) After saving the form, a email notification will be sent to the employee with login credentials. The most recently created user will be shown at the top.
Admin can delete, edit and view user when click on 3 dot action. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FsXlUcClV7sETRfX2bYLX%2F4.png?alt=media) ## Create Role Go to **Permission** and click on **Role.** ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fpm9fYHzD4WdKAa24UYVF%2F5.png?alt=media) Click on **+Role** button.
Enter **Role Name** and **Permission** and click on **Save** button
A New **Role** is added at the top.
## Create Team Admin can create team from team. Go to **Permission** and jump to **Team.** ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FxZhq4XEw1yUqVsxfkTVI%2F9.png?alt=media) Click on **+Team** button to create team
Enter **Team Name** and **Users** which you want to add in the team (Here shows only those users which are mapped in user mapping)
A New **Team** is added at the top
## Give Permission to User or Team Admin can give access of helpdesk app to individual or team. Go to **Permission** and jump to **Permission**.
Click on **+Permission**. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FLUagq8cvwy3iwLoGXBQr%2F14.png?alt=media) Select Individual user or team and assign role which you want and click on **Save**.
## Edit User Permission Admin can choose to edit the user permission that he was created. To edit user permission. Click on the Action (3 vertical dots) ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FEc8mZr05ZbN4K0Y9JdkT%2F16.png?alt=media) for the record which you would like to edit and click the **Edit** button. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2FpjZxURqwIR13kWwdx3VM%2F17.png?alt=media) Make the necessary changes and click **Save.** ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2F6ma0JBbC2N6njF8q0VPr%2F18.png?alt=media) ## Delete User Permission User permission once added can be deleted if no longer necessary To delete user permission. Click on the Action (3 vertical dots) ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Far1DXV6kQMmyz7Wytur9%2F19.png?alt=media) for the record which you would like to delete and click the **Delete** button. ![](https://531923687-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FnhvnNmu6p9CSODwQTjgf%2Fuploads%2Fy62BN4dXFPjPPZN2ZFKl%2F20.png?alt=media) Give your confirmation in the popup and the record will be deleted.
## View User Permission You can choose to view the user permission that you have created. To view user permission Click on the Action (3 vertical dots) for the record which you would like to view and click the **View** button.
You can see all details of **User Permission**.